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Frequently asked questions
Do you provide services under the Narodowy Fundusz Zdrowia?
Rycerska 4 Medical Center does not cooperate with the Narodowy Fundusz Zdrowia (NFZ)
Do you work on weekends?
Yes, we work on some weekends if the treatment process requires it, but this is decided
each time by the attending physician. Additionally, our dental hygiene
office is open on some Saturdays; however, like any visit to the Rycerska 4 Medical Center, it requires
prior reservation. Our registration does not work on weekends, and we do not accept
unscheduled patients, including those in pain. We do not provide
dental emergency services.I want to book an appointment - how can I do that?
The easiest way to schedule an appointment is through our online registration, which is
available 24 hours a day on the websites: .... You can also use
WhatsApp or the phone, but in this case, our reception hours apply,
i.e., 9 – 17.My tooth hurts and the nearest available slot in the online registration is in two weeks - what should I do?
Contact our reception by phone during business hours; we will try to find an available
appointment faster and put you on the waiting list. However, please note that priority
is given to Patients of C.M. Rycerska 4, especially those who already have a previously scheduled appointment and
also those who are in the process of treatment. We are not obliged to accept every
pain case, as is the case in facilities cooperating with NFZ.I want to book an appointment, but I cannot find a suitable date. What should I do in this case?
Our doctors are sought-after specialists, which means that the waiting time for an appointment can sometimes seem long, especially compared to places where such
specialists are not available. To find a suitable date, you need to book it well in advance. You can also contact our registration to ask for the
next available dates and try to adjust your schedule accordingly. You can also book an appointment in advance and ask to be put on a waiting list –
then the registration will notify you of the possibility of an earlier visit if a slot becomes available.I cannot reach your facility by phone. What should I do?
If you cannot reach us by phone, it means we are very busy. Thanks to our ICT system, we know that you called and we will certainly call you back shortly. If you call after our working hours, you can also leave a message on our answering machine, write to us via WhatsApp, or use the form on the website.
I cannot attend my scheduled appointment - what should I do?
Please inform us as soon as possible; the sooner the better, because then we can invite Patients waiting on the reserve list. In the case of occasional
cancellations and proper notification of this fact, you will not face any consequences. However, if such cases are frequent, our regulations
provide for the possibility of introducing advance payments when booking subsequent visits.How can I pay for services?
We accept payments in cash, by payment cards, BLIK, and Rycerska 4 Medical Center vouchers. We help in obtaining financing for procedures in the
MediRaty and MediPay systems. For regular Patients, after consultation with the doctor, we also provide the possibility of payment by bank transfer.Can I receive a preliminary treatment estimate?
Of course, just report it during your visit.
What are the costs of the procedures?
You can find a detailed pricelist here: pricelist, however, a reliable amount can only be provided by a doctor after a dental examination and its possible extension with
diagnostic imaging.
Where does dentophobia come from?
There can be many causes: from childhood experiences, through a negative image of the dentist and a lack of reliable information about the course of treatment, to specific personality types prone
to feeling irrational, panic-inducing fear.How to overcome fear of the dentist?
Dentophobia can be overcome, among others, by finding a dentist you can trust (e.g., through recommendation), informing the doctor about your fear and always
requesting anesthesia, or going to the appointment with a loved one.Why fight dentophobia?
Neglecting dental check-ups by a specialist can lead to serious problems that will prolong treatment and trigger even greater anxiety. Furthermore, it is worth realizing the value of a beautiful smile and the importance of physical health for mental condition and daily
functioning.
Can I eat and drink before the visit?
It is not advisable to eat immediately before the visit, but you should not be hungry either. Remember that teeth should be brushed after eating. There is an opportunity for our Patients to freshen up and brush their teeth at our facility.
What is the difference between Smile Clinic and Rycerska 4 Medical Center?
Smile Clinic is our brand, active since 2010, which is the name of the Dental Clinic operating within our Medical Center. In addition to this clinic, our medical
entity also includes a rehabilitation clinic, an aesthetic medicine clinic, and an RTG lab.What is the relationship between Rycerska 4 Medical Center and NZOZ Dworcowa 1?
Rycerska 4 Medical Center is a continuation and development of the activities conducted since 2010 at the facility on Dworcowa 1 St. In December 2023, the decision was made to purchase
our own premises and expand the activity profile, for which there was not enough space in the previous location. Thus, from April 2024, the activities from Dworcowa 1 St.
were moved to Rycerska 4 St.













